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standing on the shoulders

Archive of articles that peaked my interest with random thoughts thrown in

Friday, January 30, 2009

50 Essential Strategies For Creating A Successful Web 2.0 Product [Dion Hinchcliffe's Web 2.0 Blog]

50 Essential Strategies For Creating A Successful Web 2.0 Product [Dion Hinchcliffe's Web 2.0 Blog]
Posted by Matt Trail at 11:40 AM No comments:

Comcast's Twitter Man - BusinessWeek

Comcast's Twitter Man - BusinessWeek
Posted by Matt Trail at 6:26 AM No comments:

Thursday, January 29, 2009

Twitter To Go: How one local coffee shop used Twitter to double their clientele. What’s YOUR story? | Blog of Mr. Tweet

Twitter To Go: How one local coffee shop used Twitter to double their clientele. What’s YOUR story? | Blog of Mr. Tweet: "Tribes"
Posted by Matt Trail at 4:25 AM No comments:

Monday, January 26, 2009

Zappos Blogs: CEO and COO Blog: How Twitter Can Make You A Better (and Happier) Person

Zappos Blogs: CEO and COO Blog: How Twitter Can Make You A Better (and Happier) Person
Posted by Matt Trail at 3:33 PM No comments:

Satisfaction vs. Engagment « Customer Service That Astonishes

Satisfaction vs. Engagment « Customer Service That Astonishes
Posted by Matt Trail at 3:10 PM No comments:

OPEN Forum by American Express OPEN | Failure Is the New Success

OPEN Forum by American Express OPEN | Failure Is the New Success
Posted by Matt Trail at 1:31 PM No comments:

gladwell dot com - the uses of adversity

gladwell dot com - the uses of adversity
Posted by Matt Trail at 12:15 PM No comments:

Saturday, January 24, 2009

OPEN Forum by American Express OPEN | Tough Talk for Tough Times: What the CEO Should Be Saying Now

OPEN Forum by American Express OPEN | Tough Talk for Tough Times: What the CEO Should Be Saying Now
Posted by Matt Trail at 8:53 AM No comments:

Friday, January 23, 2009

Customer Service Heaven - Freakonomics Blog - NYTimes.com

Customer Service Heaven - Freakonomics Blog - NYTimes.com
Posted by Matt Trail at 6:29 AM No comments:

Wednesday, January 21, 2009

Manpower's MyPath

Manpower's MyPath
Posted by Matt Trail at 12:25 PM No comments:

bizjournals: Business Strategy : Featured Story

bizjournals: Business Strategy : Featured Story
Posted by Matt Trail at 12:21 PM No comments:

Tuesday, January 20, 2009

Comcast's Twitter Man - BusinessWeek

Comcast's Twitter Man - BusinessWeek
Posted by Matt Trail at 11:43 AM No comments:

Sharpening Your Skills: Career & Life Balance — HBS Working Knowledge

Sharpening Your Skills: Career & Life Balance — HBS Working Knowledge
Posted by Matt Trail at 6:40 AM No comments:

Monday, January 19, 2009

Microsoft Rumored To Add Mobile Devices to Live Mesh With SkyBox

Microsoft Rumored To Add Mobile Devices to Live Mesh With SkyBox
Posted by Matt Trail at 9:46 AM No comments:

Sunday, January 18, 2009

Preoccupations - Meetings Are a Matter of Precious Time - NYTimes.com

Preoccupations - Meetings Are a Matter of Precious Time - NYTimes.com
Posted by Matt Trail at 12:01 PM No comments:

Saturday, January 17, 2009

Salesforce keeps ahead of the conversation

Salesforce keeps ahead of the conversation
Posted by Matt Trail at 9:11 AM No comments:

Thursday, January 15, 2009

Salesforce.com Launches The Service Cloud, A Customer Service SaaS Application

Salesforce.com Launches The Service Cloud, A Customer Service SaaS Application
Posted by Matt Trail at 8:25 AM No comments:

Wednesday, January 14, 2009

Management Blog: Time to declutter and detox

Management Blog: Time to declutter and detox
Posted by Matt Trail at 3:25 PM No comments:

How to Write To-Do Lists That Work - Harvard Business Online's Conversation Starter

How to Write To-Do Lists That Work - Harvard Business Online's Conversation Starter
Posted by Matt Trail at 3:11 PM No comments:

Friday, January 9, 2009

Pittsburgh Thrives After Casting Steel Aside - NYTimes.com

Pittsburgh Thrives After Casting Steel Aside - NYTimes.com
Posted by Matt Trail at 5:31 AM No comments:

Thursday, January 8, 2009

They left the corporate cocoon to blossom - CNN.com

They left the corporate cocoon to blossom - CNN.com
Posted by Matt Trail at 2:16 PM No comments:

Thursday, January 1, 2009

Scribd Had A Blowout Year, And So Did the Web Document

Scribd Had A Blowout Year, And So Did the Web Document
Posted by Matt Trail at 5:20 PM No comments:
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        • 50 Essential Strategies For Creating A Successful ...
        • Comcast's Twitter Man - BusinessWeek
        • Twitter To Go: How one local coffee shop used Twit...
        • Zappos Blogs: CEO and COO Blog: How Twitter Can Ma...
        • Satisfaction vs. Engagment « Customer Service That...
        • OPEN Forum by American Express OPEN | Failure Is t...
        • gladwell dot com - the uses of adversity
        • OPEN Forum by American Express OPEN | Tough Talk f...
        • Customer Service Heaven - Freakonomics Blog - NYTi...
        • Manpower's MyPath
        • bizjournals: Business Strategy : Featured Story
        • Comcast's Twitter Man - BusinessWeek
        • Sharpening Your Skills: Career & Life Balance — HB...
        • Microsoft Rumored To Add Mobile Devices to Live Me...
        • Preoccupations - Meetings Are a Matter of Precious...
        • Salesforce keeps ahead of the conversation
        • Salesforce.com Launches The Service Cloud, A Custo...
        • Management Blog: Time to declutter and detox
        • How to Write To-Do Lists That Work - Harvard Busin...
        • Pittsburgh Thrives After Casting Steel Aside - NYT...
        • They left the corporate cocoon to blossom - CNN.com
        • Scribd Had A Blowout Year, And So Did the Web Docu...
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